Contact information
CONTACT US
We're here to help. Whether you have a question about your order, a product, or anything else — our team responds quickly.
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📧 EMAIL US
For all inquiries:
ztyloraofficial@gmail.com
Response Time: 24-48 business hours
Hours: Monday – Friday, 9 AM – 5 PM EST
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📦 ORDER SUPPORT
For tracking, refunds, or order issues, please include the following in your email:
• Order number (e.g., #1234)
• Full name on the order
• Photos or videos (if reporting a damaged or defective item)
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❓ COMMON QUESTIONS
Before reaching out, you might find your answer here:
• Where is my order? → Track at ztylora.com/pages/track-order
• How long is shipping? → 7-15 business days (US)
• Refund policy → ztylora.com/policies/refund-policy
• Cancellations → Within 12 hours of placing the order
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🏢 BUSINESS ADDRESS
ZTYLORA LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States
(This is our registered business address. Please do NOT ship returns to this location without prior approval from our support team.)
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🤝 LET'S CONNECT
Follow us for product updates, customer stories, and behind-the-scenes:
• TikTok: @ztylora
• Instagram: @ztylora